Growth Strategies

Growth Strategies

Looking for strategies for growth at your small business? The Growth Strategy series provides advice on customer acquisition, product pricing, service pricing and customer relationships. Additional article topics include how to avoid startup burnout, annual planning, quarterly planning, tax strategy and more.

Do you like pricing new product or service offerings? For many of us, it's a stressful decision. Too high of a price and customers won't want the new offering. Too low and we feel as though we've cheated ourselves...
It's not uncommon to have a conversation with an entrepreneurial business owner about the topic of "startup burnout" that goes something like the following: Q: So how's business? A: It's going well. We're growing and...
I'm sure you've heard about one of the many new tax programs out this year. If you're like most of us, you don't know what they mean yet for your business investments. If you're worried that they could...
Winter is coming. It might be time to start thinking about some fourth quarter financial planning prep activities in your business. The billion dollar boys and girls are already planning their budgets, and making last minute adjustments in their tax...
One thing that top firms have learned is that clients are the most powerful sources of new sales, innovation and continuous improvement ideas, and good customer service is the key to keeping them satisfied. "Why should I take...
Businesses have a flow state (cash flow, that is) just like people do. In 1990, Mihaly Csikszentmihalyi wrote his seminal book on the flow state of mind in which time seems to fly and our minds operate at optimal...
Fifteen percent. That's enough for your business to be earning. Well, that's enough if you don't start really questioning the challenging issues. But I'm  getting ahead of myself. Let's start with this simple question: How much should my...
Early in my career, I created the customer support department for a software development firm that created hardware and software systems.  The running joke with the engineers was that computers were great until the users logged on. I felt...
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