Excellent customer experiences make for loyal, repeat customers. This workshop will provide participants with the skills needed to transform their current practices into a wholistic customer service mindset and be able to turn around common customer service issues.

Topics Include:

Unpack the Critical Elements of Customer Service
Recognize the Principles of Reflective Practice
Understand What a Customer’s Perspective Impacts
Develop a Whole Team Customer Service Mindset
Get Back to the Basics of Customer Service