For entrepreneurs seeking to improve their organizational goals, this 90-minute two-part workshop series will assist participants with a step-by-step process to simplify the design and development of key performance indicators(KPI). It will provide an understanding of best practice so you can create a strategy and achieve it with targets and owners for each KPI - […]

Excellent customer experiences make for loyal, repeat customers. This workshop will provide participants with the skills needed to transform their current practices into a wholistic customer service mindset and be able to turn around common customer service issues. Topics Include: Unpack the Critical Elements of Customer Service Recognize the Principles of Reflective Practice Understand What […]

join us for the February BWC Employer Update Webinar. This month, we'll review considerations for when injuries occur, Better You, Better Ohio! updates, important dates, and our monthly safety tip. The webinar will last about 25 minutes. register: 1:30 p.m. on Tuesday, February 7 11:30 a.m. on Thursday, February 23 We’ll also record this webinar […]

We’re excited to announce the next Courageous Minds Only event at COhatch Upper Arlington in Columbus, Ohio. We’ll speak with a panel of battle-tested leaders from the Columbus area about how courage has made a difference in their careers, their solutions for navigating a turbulent marketplace, and so much more. You’ll find opportunities to network […]

Get Ready to Grow! The Columbus Chamber’s Annual Meeting is our grandest event of the year – one of the largest gatherings of Columbus Region business and community leaders. The event will recognize the recipient of the prestigious Columbus Award, celebrate small business leaders with the presentation of the Small Business Leader Award and provide […]